Privacy Policy

This Privacy Policy explains how VoIPCedec ("VoIPCedec", "we", "us" or "our") collects, uses, discloses and protects personal information when you visit voipcedec.com (the "Site") or contact us to compare business phone options. We are an independent comparison and advisory service based in Los Angeles, California. We are committed to handling your information responsibly and transparently, and to honoring the rights described below. Please read this policy carefully. By using the Site or submitting a request, you acknowledge the practices described here.

1. Who we are and scope

VoIPCedec operates an informational website that helps businesses in the United States compare phone-number options and connect with third-party licensed providers. This policy applies to personal information we collect through the Site, through our request and contact forms, and through direct communications such as email and phone. It does not apply to the privacy practices of the third-party providers you may ultimately sign up with; those providers maintain their own policies, which we encourage you to review before sharing information with them.

2. Information we collect

We collect information in three ways. First, information you give us directly: when you submit a request, contact form or email, we collect your name, email address, and any phone number, business name, preferred number type, area code, team size or message you choose to provide. Second, information collected automatically: when you visit the Site, our hosting and security infrastructure may log technical data such as your IP address, browser type, device type, referring page, pages viewed and timestamps. Third, information from cookies and similar technologies, as described in our Cookie Policy.

We do not intentionally collect sensitive categories of personal information (such as government identifiers, health, biometric or financial account data) through the Site, and we ask that you do not include such information in form submissions or messages. We do not knowingly process payment-card data, because we do not sell phone service or take payments on the Site.

3. How we use your information

We use the information we collect for the following purposes: to respond to your request and prepare a shortlist of phone-number options; to communicate with you by email or phone about your inquiry; to connect you, at your direction, with a third-party provider that fits your needs; to operate, maintain, secure and improve the Site; to analyze aggregate usage so we can make our comparisons more useful; to detect, prevent and address fraud, abuse or technical issues; and to comply with legal obligations and enforce our terms. We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. Legal bases for processing (EEA and UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: your consent, for example when you submit a request or accept non-essential cookies; the performance of steps you ask us to take before any possible engagement; our legitimate interests in operating, securing and improving our service, balanced against your rights and freedoms; and compliance with our legal obligations. You may withdraw consent at any time without affecting processing that already took place.

5. How we share information

We do not sell your personal information. We share it only in limited circumstances: with third-party providers you ask us to connect you with, so they can follow up on the options you are considering; with service providers who perform functions on our behalf, such as website hosting, security, email delivery and analytics, under contracts that limit their use of the information; when required by law, regulation, legal process or governmental request; and to protect the rights, property or safety of VoIPCedec, our users or others. In the event of a business transfer, such as a merger or acquisition, information may be transferred as part of that transaction, subject to this policy.

6. Affiliate and referral relationships

VoIPCedec may receive a referral commission when you choose a provider through our recommendations. This does not add any cost to you and does not change the comparisons we publish. When we connect you with a provider at your request, we share only the details necessary for that provider to follow up. You are always free to contact any provider independently rather than through us.

7. Cookies and tracking technologies

We use a small set of cookies and similar technologies to remember your preferences, keep the Site secure, and understand which comparisons visitors find useful. We do not use third-party advertising trackers on the Site. You can control cookies through your browser settings and through any consent options we present. For full detail, see our Cookie Policy.

8. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including to respond to your inquiry, to comply with legal, accounting or reporting obligations, and to resolve disputes. Request and contact information is generally retained for a limited period after our last interaction, then deleted or anonymized. Aggregate, de-identified data that cannot reasonably be linked to you may be retained longer for analytics.

9. Your privacy rights

Depending on where you live, you may have rights to access the personal information we hold about you; to request correction of inaccurate information; to request deletion; to object to or restrict certain processing; to data portability; and to withdraw consent. To exercise any of these rights, contact us at connect@voipcedec.com. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.

10. California privacy rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to know what personal information we collect, use and disclose; to request deletion of personal information; to correct inaccurate personal information; and to opt out of the sale or sharing of personal information. VoIPCedec does not sell personal information and does not share it for cross-context behavioral advertising. To exercise your California rights, contact us at connect@voipcedec.com or +1 (213) 612-0480. You may use an authorized agent to submit a request on your behalf, subject to verification.

11. Data security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration. Our Site is served over encrypted connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any information you send us through unsecured channels to a minimum.

12. Children's privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

13. International data transfers

We are based in the United States, and your information may be processed in the United States or other countries that may have data-protection laws different from those in your own jurisdiction. Where required, we use appropriate safeguards for international transfers of personal data.

14. Third-party links

The Site contains links to third-party websites, including the providers we compare. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit through a link on our Site.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site after an update constitutes acceptance of the revised policy.

16. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

VoIPCedec
601 S Figueroa Street
Los Angeles, CA 90017, United States
Email: connect@voipcedec.com
Phone: +1 (213) 612-0480